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How to Use This Wiki
The Shop4D® Shop Solutions Wiki provides fast, effective ways to fix your shop or employee production and profit numbers PERMANENTLY.
- Quick search any topic.
- One-click directly to instruction manuals for
- 1) How to use RPM ToolKit® and
- 2) How to fix your numbers. Quickly access views as Summaries or Deep Details - tailored for effective use by the newest shop owner all the way to 40 year veterans and numbers experts.
- One of the most powerful uses of the Shop4D® Shop Solutions Wiki is learning how the number correlates to shop operations and behaviors of shop personnel. Fixing numbers permanently relies on changing the actions of shop personnel. The Shop4D® Shop Solutions Wiki addresses this process in very usable detail.
- One click link to the Shop4D® Shop Solutions Wiki from important numbers directly out of the RPM ToolKit®.
- Search dozens of topical articles and podcasts for pin-point answers on management, production, hiring, marketing, leadership, and much more. You can stream those podcasts to your phone 24/7 when convenient.
- You can also access more ways to use and accelerate effectiveness of your full Shop4D® platform.
RPM ToolKit® Training and Tutorials / Fix Your Numbers!
How do I best use this Shop4D® Shop Solutions Wiki?
If you are new to tracking your numbers or want to know the best ways to fix your numbers, follow this simple process:
- MEASURE: Learn how to read your numbers that RPM ToolKit® measures for you.
- OPTICS: See what is and is not working by comparing performance to good benchmark targets set up in Onboarding. Click Chat to update.
- SOLUTIONS: Quickly learn how to fix problems from the Shop4D® Shop Solutions Wiki.
- ADJUST: Implement proven solutions and train them in.
- SUSTAIN: Learn and use a 10 minute return and report accountability process with your team members to make your adjustments stick.
- RESULTS: Read immediate results of the fix.
- PROJECTIONS: See the trajectory, the real trend of your adjustments.
- ADJUST AS NEEDED: If the direction or trajectory of result requires additional adjustment, repeat these steps until you are on target.
If you are an expert at tracking and understand your numbers, and have a good handle on most of your adjustment processes, you can:
- CUSTOMIZE: Use any of the steps above to patch a specific issue.
- FIND: Search the Wiki for proven, higher level pin-point solutions; ask your Client Services Specialist (CSS) for additional help.
- ASSESS: Do you have a high level of buy-in and commitment from your staff? Are you all pulling the same direction with the same effort?
- LEADERSHIP: Are you standing in the way of production and profits and don't know it? Do you want to grow as a leader? Contact Shop4D® for additional resources.
Shop4D® Training and Tutorials
Complete training and tutorials are available inside of Shop4D® at ON-DEMAND TRAINING.
In addition, every week Shop4D® hosts a FREE, live training for Service Writers and Techs. Of course shop owners are highly encouraged to attend both. If you are not receiving invitations to these live training events, please contact us at techsupport@shop4d.com.
Instruction Manuals
This catalog of Instruction Manuals is included in the Shop4D® Shop Solutions Wiki. In addition to this list, subtopics and other pages are accessible through the following pages. This list contains all of the information needed to understand and use the RPM ToolKit®. Click here to view all Instruction manuals.
Index of Systems
- Accountability/Reporting
- Marketing
- Shop Operations
- RPM ToolKit® Systems
- Hiring Technicians
Click to view these subjects in Index of Systems.
Most Recent Articles
Click here to view relevant industry Articles. Also categorized by topic.
Podcasts
Click here to listen to Podcasts.