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<!--[[Image:Webtools-screenshot-11.jpg|frame|A screenshot of the Gross Profit report in the RPM ToolKit&trade;&trade; v1.1, taken in Firefox 3]]-->
==How to Use This Wiki==


The Auto Profit Masters '''''RPM ToolKit&trade;''''' is a suite of online-based Training and Accountability tools created for use by APM clients.  It was first released in beta format (called WebTools&trade;) in February 2008. Fully updated, it rolled out as part of the  Shop4D(R) shop management platform in 2019.
The Shop4D® Shop Solutions Wiki provides fast, effective ways to fix your shop or employee production and profit numbers PERMANENTLY.


These tools are an industry first, giving repair shop owners the ability to remotely manage their shop from any location with a computer and internet access.  Additionally, these tools make service writers and technicians accountable to micromanage themselves, instead of requiring the owner to be involved in all aspects of the business.
* Quick search any topic.
* One-click directly to instruction manuals for
** 1) How to use RPM ToolKit® and 
** 2) How to fix your numbers. Quickly access views as Summaries or Deep Details - tailored for effective use by the newest shop owner all the way to 40 year veterans and numbers experts.
* One of the most powerful uses of the Shop4D® Shop Solutions Wiki is learning how the number correlates to shop operations and behaviors of shop personnel. Fixing numbers permanently relies on changing the actions of shop personnel. The Shop4D® Shop Solutions Wiki addresses this process in very usable detail.
* One click link to the Shop4D® Shop Solutions Wiki from important numbers directly out of the RPM ToolKit®.
* Search dozens of topical articles and podcasts for pin-point answers on management, production, hiring, marketing, leadership, and much more. You can stream those podcasts to your phone 24/7 when convenient.
* You can also access more ways to use and accelerate effectiveness of your full Shop4D® platform.


RPM ToolKit&trade; Clients can learn more about all aspects of these tools by using the [[Instruction manuals | instruction manuals]] and Index of Systems [[Index of Systems | Index of Systems]] .
==RPM ToolKit® Training and Tutorials / Fix Your Numbers!==


If you have any questions about RPM ToolKit&trade;, check out our [[Frequently Asked Questions]] page.
How do I best use this Shop4D® Shop Solutions Wiki?


=="How Do I Improve Car Count?"==
If you are new to tracking your numbers or want to know the best ways to fix your numbers, follow this simple process:
* MEASURE: Learn how to read your numbers that RPM ToolKit® measures for you.
* OPTICS: See what is and is not working by comparing performance to good benchmark targets set up in Onboarding. Click Chat to update.
* SOLUTIONS: Quickly learn how to fix problems from the Shop4D® Shop Solutions Wiki.
* ADJUST: Implement proven solutions and train them in.
* SUSTAIN: Learn and use the 10 Minute Meeting return and report accountability process with your team members to make your adjustments stick.
* RESULTS: Read immediate results of the fix.
* PROJECTIONS: See the trajectory, the real trend of your adjustments.
* ADJUST AS NEEDED: If the direction or trajectory of result requires additional adjustment, repeat these steps until you are on target.


Want to get the top '''12 Ways that Service Writers and Top 10 Ways That Shop Owners can improve car count'''? Click here to go directly to the [[Cars]] page to get the lists!
If you are an expert at tracking and understand your numbers, and have a good handle on most of your adjustment processes, you can:
* CUSTOMIZE: Use any of the steps above to patch a specific issue.
* FIND: Search the Wiki for proven, higher level pin-point solutions. Click Chat for additional help.
* ASSESS: Do you have a high level of buy-in and commitment from your staff? Are you all pulling the same direction with the same effort?
* LEADERSHIP: Are you standing in the way of production and profits and don't know it? Do you want to grow as a leader? Contact Shop4D® for additional resources.


==New APM Podcasts Are Available!==
==Shop4D® Training and Tutorials==


All of our podcasts have been moved over to the new APM Podcasts site! RPM ToolKit&trade; clients can reach via the '''Podcasts''' link on the top menu of the RPM ToolKit&trade;.
Complete training and tutorials are available inside of Shop4D® at [https://shop4d.com/training-tutorials.php ON-DEMAND TRAINING].  


==RPM ToolKit&trade; Advanced Analytics Classes==
In addition, every week Shop4D® hosts a FREE, live or On-damand training for Service Writers and Techs. See the Training Notifications Calendar. Of course shop owners are highly encouraged to attend both.  If you are not receiving invitations/notifications to these training events, please contact us at [mailto:techsupport@shop4d.com techsupport@shop4d.com].


The Advanced Analytics Class are available for listening on the wiki (this includes the 10 minute meeting class).  To listen, please visit the [[Advanced Analytics Class]] page.
==Instruction Manuals==
 
This catalog of Instruction Manuals is included in the Shop4D® Shop Solutions Wiki. In addition to this list, subtopics and other pages are accessible through the following pages. This list contains all of the information needed to understand and use the RPM ToolKit®. ==CLICK HERE TO VIEW ALL== [[Instruction manuals]].
 
==Index of Systems==
 
* Accountability/Reporting
* Marketing
* Shop Operations
* RPM ToolKit® Systems
* Hiring Technicians
 
Click to view these subjects in [[Index of Systems]].
 
==Most Recent Articles==
 
* [[ How to create a path to leadership for employees]]
 
* [[ Hire good character, develop a leader]]
 
* [[ The key to establishing an excellent reputation in your market]]
 
Click here to view relevant industry [[Articles]]. Also categorized by topic.
 
==Podcasts==
 
Click here to listen to [[Podcasts]].

Latest revision as of 14:47, 4 March 2026

How to Use This Wiki

The Shop4D® Shop Solutions Wiki provides fast, effective ways to fix your shop or employee production and profit numbers PERMANENTLY.

  • Quick search any topic.
  • One-click directly to instruction manuals for
    • 1) How to use RPM ToolKit® and
    • 2) How to fix your numbers. Quickly access views as Summaries or Deep Details - tailored for effective use by the newest shop owner all the way to 40 year veterans and numbers experts.
  • One of the most powerful uses of the Shop4D® Shop Solutions Wiki is learning how the number correlates to shop operations and behaviors of shop personnel. Fixing numbers permanently relies on changing the actions of shop personnel. The Shop4D® Shop Solutions Wiki addresses this process in very usable detail.
  • One click link to the Shop4D® Shop Solutions Wiki from important numbers directly out of the RPM ToolKit®.
  • Search dozens of topical articles and podcasts for pin-point answers on management, production, hiring, marketing, leadership, and much more. You can stream those podcasts to your phone 24/7 when convenient.
  • You can also access more ways to use and accelerate effectiveness of your full Shop4D® platform.

RPM ToolKit® Training and Tutorials / Fix Your Numbers!

How do I best use this Shop4D® Shop Solutions Wiki?

If you are new to tracking your numbers or want to know the best ways to fix your numbers, follow this simple process:

  • MEASURE: Learn how to read your numbers that RPM ToolKit® measures for you.
  • OPTICS: See what is and is not working by comparing performance to good benchmark targets set up in Onboarding. Click Chat to update.
  • SOLUTIONS: Quickly learn how to fix problems from the Shop4D® Shop Solutions Wiki.
  • ADJUST: Implement proven solutions and train them in.
  • SUSTAIN: Learn and use the 10 Minute Meeting return and report accountability process with your team members to make your adjustments stick.
  • RESULTS: Read immediate results of the fix.
  • PROJECTIONS: See the trajectory, the real trend of your adjustments.
  • ADJUST AS NEEDED: If the direction or trajectory of result requires additional adjustment, repeat these steps until you are on target.

If you are an expert at tracking and understand your numbers, and have a good handle on most of your adjustment processes, you can:

  • CUSTOMIZE: Use any of the steps above to patch a specific issue.
  • FIND: Search the Wiki for proven, higher level pin-point solutions. Click Chat for additional help.
  • ASSESS: Do you have a high level of buy-in and commitment from your staff? Are you all pulling the same direction with the same effort?
  • LEADERSHIP: Are you standing in the way of production and profits and don't know it? Do you want to grow as a leader? Contact Shop4D® for additional resources.

Shop4D® Training and Tutorials

Complete training and tutorials are available inside of Shop4D® at ON-DEMAND TRAINING.

In addition, every week Shop4D® hosts a FREE, live or On-damand training for Service Writers and Techs. See the Training Notifications Calendar. Of course shop owners are highly encouraged to attend both. If you are not receiving invitations/notifications to these training events, please contact us at techsupport@shop4d.com.

Instruction Manuals

This catalog of Instruction Manuals is included in the Shop4D® Shop Solutions Wiki. In addition to this list, subtopics and other pages are accessible through the following pages. This list contains all of the information needed to understand and use the RPM ToolKit®. ==CLICK HERE TO VIEW ALL== Instruction manuals.

Index of Systems

  • Accountability/Reporting
  • Marketing
  • Shop Operations
  • RPM ToolKit® Systems
  • Hiring Technicians

Click to view these subjects in Index of Systems.

Most Recent Articles

Click here to view relevant industry Articles. Also categorized by topic.

Podcasts

Click here to listen to Podcasts.

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